- Truong - The IT Guy
- Services
- Reviews
- Rates
- Location
- Area of Service
My name is Truong Nguyen, and for over 5 years I have provided computer repair, and networking services for family, friends, and colleagues. With their blessings and encouragement, I am pleased to announce that I am now offering the same high-quality, on-site computer repair, networking, web site design and training services for both residential and business clients.
When you are in need of fast, reliable and professional computer services, contact me to schedule a convenient and personal consultation at your home or business.
I began repairing computers ten years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past ten years, I have had experience working on hundreds of computers from nearly every brand and model. That problem you’re having with your computer right now is one that I’ve most likely dealt with before – and even if I haven’t, I have the knowledge and skills necessary to diagnose and fix the problem.
So whether it’s a simple hard drive upgrade you need or the replacement of a cracked LCD display on your laptop, give me a call or send an email so that I can make the repair process quick and affordable.
I strive to provide excellent customer service. In the news flash ticker right below, you’ll find the most recent testimonials of my happy customers from all over the Twin Cities metro area. If you would like to leave a feedback, please visit this post from my blog and write a comment. Likewise, you can write a review on The IT Guy - PC & Mac Computer Repair listing in Google local business. Thank you!
Happy customers: D. Ellis in Woodburry, Abby Brown in Stillwater, Rev. Tomkin Coleman in St Paul, Barb O'Meehan in Uptown, Nicole Koudelka in St Paul, Suzanne Hagen in St Paul, Janet Hammer in Minneapolis, Jennifer Hightower in Northfield, Angie Meierding in Burnsville, Joe Meighen in Burnsville,...
Besides providing quick and reliable On-site Diagnostics at no cost to my customers, my repair estimate will precisely list the parts and labor required to get the job done. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix your computer problem?
My areas of service cover the 50-mile radius surrounding the Twin Cities, Minnesota. A travel fee of $25 is charged per job. Unlike many of my competitors, I do not charge a premium for servicing Apple Mac computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $30 an hour.
Most of my customers prefer to have me come to their home or place of business. However, if you are close by and want to drop your computer off for service we can arrange that as well.
I am located in the Northend area of St Paul, approximately a mile north from the Minnesota State Capitol on Rice Street. Free parking is available right in front of my location. Please call to confirm ahead of time because I am on the road most of the day.
East Metro: St Paul, Roseville, Little Canada, New Brighton, Shoreview, North Oaks, Circle Pines, Lino Lakes, Hugo, White Bear Lake, Grant, Mahtomedi, Vadnais Heights, North St Paul, Lake Elmo, Stillwater, Oak Park Heights, Hudson, Oakdale, Maplewood, Woodbury
South Metro: West St Paul, South St Paul, Inver Grove Heights, St Paul Park, Cottage Grove, Hasting, Rosemount, Farmington, Northfield, Lakeville, Rosemount, Eagan, Apple Valley, Burnsville
West Metro: Minneapolis, Crystal, Savage, Prior Lake, Shakopee, Chaska, Chanhassen, Excelsior, Minnetonka, Eden Prairie, Bloomington, Richfield, Edina, Mendota Heights, St Louis Park, Wayzata
North Metro: Hopkins, Plymouth, Golden Valley, New Hope, Brooklyn Center, Maple Grove, Brooklyn Park, Coon Rapids, Fridley, Mounds View, Blaine, Anoka
Reviews:
- My Dell was destroyed by viruses, worms, trojans, and who KNOWS what else!! In 3 hours Truong had everything saved onto an external HD, and restored EVERYTHING to as good as new!! He pretty much gave me a brand new computer for $90. AMAZING!! ...
- Learned a lot from Truong last night, the least of which had anything to do with my computer. The guy is sooo solid and calm. As we were sitting together for 4.5 hours, we had a lot of time to talk, and I asked him if he had always been so mellow and unflappable. He said he always has been, even as a kid. His brother on the other hand, he said, was quick to anger and get frustrated. I learned the ultimate in 'stay calm' when, after having worked for a couple hours installing XP on my machine, something corrupted the system and EVERYTHING he had done was completely wiped out. I couldn't believe my eyes, and felt a twinge of nausea, but he just looked at the screen and very calmly said "Don't worry, I can fix it". So he did...going through the ENTIRE process for a second time, laughing and joking. Talk about an Abraham moment unfolding right before my eyes! I was so struck by the powerful lesson, that I quickly came to understand the reason my computer crashed in the first place. I nee...
- I have a Gateway laptop less than 2 years old that wouldn't boot up. I brought it to Truong and he had the hard drive backed up and my computer running again in a little less than two hours at a cost well below what it would have cost for the Geek Squad. I'm very happy with the service provided. Truong is very knowledgeable and explained thoroughly what he fixed. If you want quality affordable pc repair the IT Guy is it. I've been recommending him to everyone. ...
- 5 STARS! Truong deserves serious consideration for any work needed on computers that still have a 'life.' After being told I should junk our family ibook by another computer guy, I persevered in searching for reasonable repair/replacement of the hard drive. The Guy was IT! I write this recommendation on our i-book as it sits on my lap and am grateful for the honest and professional service Truong provided. He saved us $ and allowed the 3R's--this computer won't be placed in a landfill for years to come! Go IT Guy! :-) ...
- I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Guy, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with. There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Guy to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Guy's computer repair services 100%! ...
- Truong got me up and running with a new hard drive in my G5 in just a couple days! I was really impressed with his knowledge. He took care of getting the hard drive, installing it and also getting OS X software reinstalled so that I was all up and running when I got my computer back. I would definitely recommend him to anybody with computer problems. Well worth it!!...
- I had almost given up trying to fix my Dell computer. The wireless system just didn’t work, no matter what adapter I used. Truong is the only of three computer guys that took the time to determine the original wireless adapter worked fine; it was the computer’s software that had a problem. He did a complete system restore and updated the necessary drivers, and all is well! If you’re looking for a professional, straightforward, extremely knowledgeable computer tech, go with Truong, “The IT Guy! ...
- I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before they’d be able to swap out the hard drive. I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong! ...
- My Gateway PC was in a horrible condition before I decided to give Truong (The IT Guy) a chance. I had spoken with several other computer repair businesses, and their estimate fee alone to diagnose the problem was outrageous. So I was pleasantly surprised by The IT Guy’s guarantee that if he couldn’t fix it, I wouldn’t have to pay. Luckily, he did fix it though – and at a fraction of the cost. My computer was running Windows and had been infected with a virus and a lot of malware and spyware programs. I called him up and scheduled an appointment the same day (keep in mind I live about 50 minutes from the Twin Cities). Before I knew it, the two-month long nightmare of dealing with my computer had been solved. I really appreciated Truong’s friendliness and patience explaining what the problems were and what he did to fix them. My computer now runs faster than ever. I’d recommend The IT Guy to anyone who wants friendly, fast service! ...
- Just a note to thank you for responding so quickly and resolving my computer issues. I was receiving thousands of emails on some type of “loop” that Comcast IT could not resolve. Comcast finally said it must be the router and to purchase a new one. Thanks to you – the router never left the box. What Comcast could not identify in 7 hours you corrected in 1 hour. I am recommending you to all my family and friends. Thanks for your good work....
- Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis fee was $75 and their repair estimate was $150 to $350. In one trip to our home you repaired the laptop for much less than what would have cost with the Geek Squad. Thank you ! ...